Time Shares. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. They think all they have to do is change their name or change management companies and people won't find out. On our way down to Hilton Head, we were a little bit behind schedule. Theres nothing worse than a cramped hotel room and lack of personal space. Like all the other complaints prior to me. We didn't start to look into it more until we got home Sunday night. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. In reality, timeshares are not bad. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Had enough of Palmera. The BBB has this "company" graded an F with a multitude of unresolved complaints. BBB Business Profiles are subject to change at any time. and I fell for it. Palmera Vacation Club Members Association, Inc. | Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Reviews are most valuable when they are original and unbiased. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. BBB is here to help. We purchased a timeshare with Palmera. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. Good luck! Palmera Vacation Club reviews & complaints. When you buy a timeshare, its an investment in your family and quality of vacations. Where can I get more information about the class action lawsuit. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Coral Sands was sued, alleging fraud back in 2006. Rental: CST: 2081369-50. I did this for over an hour. Click here to get notifications about new complaints of Palmera Vacation Club. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. ComplaintsBoard.com is a leading complaint resolution website on the Internet. He started to get pushy when he got into his sales pitch. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Read Also: Sailboat Vacations In The Caribbean. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. One of the worst decisions of our life. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. JavaScript is disabled. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. This is a multi-location business. Still wondering why people buy timeshares? But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. After purchasing, I was told to just click Book Me and schedule my trip. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. When I booked out trip, it took a solid week to speak to a representative. Book by 8/15 for travel through 12/15/22. Offer void where prohibited by law. Thats just false for anything thats not outright property ownership. If we can verify it in our system, an email will be sent to you with your password. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? You must log in or register to reply here. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Contributions should be appropriate for a global audience. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Perhaps, the finest resort community along the Atlantic Coastline. And can't book anything. Also Check: Free Vacations For Cancer Patients. The Palmera membership also included a Quest We put down $1200 on our credit card and signed the financing paperwork for the rest. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Some property-based clubs claim, or at least imply, that your membership is an investment. My points being correct. Type in the email address you registered with. Click here to explore the Palmera Portfolio. Does anyone else have experience with this and any advice? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? Others, however, ask you to pay big up front for some promised future benefit. File a complaint. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. Featured review. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. Copyright 2020 Business Consumer Alliance All Rights Reserved. Hawaii Seller of Travel Reg. Time share oversere haven't got anywhere yet. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. What is Palmera Vacation Club's Facebook? This offer only applies to new reservations. This is a massive operation I thought. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". a 5 week time share at Island Links Resort in Hilton Head, SC. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. membership takes 45 days to activate, 15 days after you can Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives We bought 3,000 points for around $13K. Our records indicate the company failed to respond to the one complaint brought to its attention. Offers void where prohibited by law. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. *****. They promised it would be sold in 3. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. This is the version of our website addressed to speakers of English in the United States. They just came to our room. Extra VacationsSM getaways prices are based on a seven-night stay. Palmera Vacation Club. The club promoter is making a profit somewhere along the process. Desired outcome: Consider how much of your income goes towards bills and what you have left over at the end of each month. Share. true. Customer Reviews are not used in the calculation of BBB Rating. What is the cost??? From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Has that happened to anyone else? International Association of Better Business Bureaus. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. If a deal is actually honest, it will still be there after you take a day or so to check it. RCI members must redeem this exchange offer through the contact center. All of the one star reviews that you read are TRUE. I've had my bank account since 1975 and want to keep it. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? Hang onto your paperwork. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. Desired outcome: Location. As a matter of policy, BBB does not endorse any product, service or business. Resolution Sought Don't have an account? Sign up for free now, Sign up for free to participate on the website. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. Submit a complaint and get your issue resolved. 602357907. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. No. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. Scam Clue 4: A promotion demanding that you act now or lose the deal. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. If we can verify it in our system, an email will be sent to you with your password. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. Palmera Vacation Club. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They also verbally guaranteed us that In fact, about 85% of timeshare owners love their brand or resort. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. The most helpful contributions are detailed and help others make better decisions. My decision to purchased was based on lies. This allows us to verify that our reviews come from real guests like you. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". Get direct access to Palmera Vacation Club through official links provided below. and told them we wanted to cancel the contract or they could Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. Please dont include personal, political, ethical, or religious commentary. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. We retained Reporter3228572. You can call member services, leave messages and never get a call back. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. We did not need Palmera without this. Perhaps, the finest resort community along the Atlantic Coastline. After all, it's not their money but yours. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Should I contact the finance company as well to let them know we have canceled the contract? We were lucky and did not fall for their lies (in 2011). Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! The price level of this organization is high according to consumer reviews. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Points 3,000 . Palmera also has a Facebook page that we should all be posting on. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Phone number +1 888-887-2563. The travel prices the salesman Login. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Mr sheldon kept on with his attack he threaten to f- up our credit. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. Load More; Browse for Rent Browse for Sale Add Your Property. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! My biggest fear is the financing paperwork I signed. Must call to book. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Bottom line: Palmera VC is a scam. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. Promotional discounts and offers may not apply to all properties. ST-36515. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. Already have an account? This will surely increase the credibility of your complaint. Contributions should be travel related. I was puzzled by this statement. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Report inappropriate content Robert F 2 posts 92. He purchased from previous individual owner 10 years ago. Washington Seller of Travel Reg. Some restrictions apply. All of the lies, promises, and representations are part of the scam. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. First off, I want to say that the people from Palmera are so hard to get ahold of. Nov 15, 2016. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? Down and my maintenance fee. TUG saves owners more than $20 Million dollars. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. Some. This review was chosen algorithmically as the most valued customer feedback. All content should be genuine and unique to the guest. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. At this point I just wanted to get my money back and get out of there. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. My dad had this happen and he called them and said he was not paying anothe dime. Respect the privacy of others. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. Click here to get notifications about new complaints of Palmera Vacation Club. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Theyre selling pie in the sky, and Marie Callender is better at making pies. Washington Seller of Travel Reg. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. After the tour, we had to go back to the office and he kept trying to convince us. get quotes and more. Category Timeshares & Vacation Clubs. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Pay only $199USDon your exchange fee when you book select Orlando resorts. Someone's going to jail and it isn't me. With the average cost of a timeshare, you will have already made up what you paid for and more! After about another hour, I finally got through to the right person. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. After researching and finding this site (thank God!) One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). Sign up for free now, Sign up for free to participate on the website. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. He pulls a skeezy car salesman trick on us and tells us that he spoke to his manager about us and he is allowed to give us special access to extreme discounts that he normally isn't allowed to do, but it's a special circumstance and he really wants to make us happy. Must call to book. Check the complaint history, rating and reviews on this company. No. I told them I was waiting on a check from them to pay off my old time share. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. We asked plenty of questions, figuring 4 heads were . About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. Palmera Vacation Club Company. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. more, You seem to have JavaScript disabled. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. Keep in mind, a timeshare is not a financial investment. Everything you need for a luxurious relaxing vacation. Cancel.We want out of Palmera. Submit a complaint and get your issue resolved. The savings and perks are clear. Judging by everything I'm reading, nothing has changed and they are still lying. Unlimited Vacation Club - Members Only Please! It has been over 9 months. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. We were blatantly lied to about our purchase. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! Our friends did, for sure. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. The letter I sent via fedex was received by someone at PCV this morning. It was basically, sorry sucker attitude. Copyright 2020 Business Consumer Alliance All Rights Reserved. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Regards, BBB Business Profiles may not be reproduced for sales or promotional purposes. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. I am thankful that the only financial information I gave was our credit card. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. He seemed very nice and personable at first. Usage Type Annual . She tries to manipulate us into buying a different packagejust a vacation club without the ownership. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. You wont have to exchange your vacation week or points. I have tried multiple times and never receive a response from the request. The travel prices the salesman The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Use this comments board to leave complaints and reviews about Palmera Vacation Club. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. She gets rude too and tells us she guesses we just like to waste all of our money. Other restrictions may apply. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there.