You are surrounded by breath taking views, lush gardens, amazing architecture. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you. Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. Located between Cancun and Playa del Carmen in the city of Puerto Morelos. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. The Excellence club has a range of benefits that are included in your package. We managed to make it to the ocean once but it took a little liquid courage to do so. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. Cancun. Entertainment team was excelente! It might be a good idea to research some of . With the Excellence club, you definitely do get a little more privacy. Combine a visit to the ruins at Tulum with the chance to swim in both a cenote and in the bay of Akumal with this day-long tour. I. The resort and rooms are beautiful. Peek behind the bedroom curtains and it's pretty unsettling. I thought that would annoy me, but it was not an issue at all. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. Hard Rock Hotel Riviera Maya is a hotel located 76.4 km (47.368 mi) or 1 h 14 min away from Cancun International Airport. 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. The driver was friendly and spoke good English. We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. Tapas is one of our favourite types of cuisine, so Flavour market had a lot to live up to. Necessary cookies are absolutely essential for the website to function properly. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. The staff was absolutely incredible. The staff is friendly and fast. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. Is parking available at Excellence Riviera Cancun? These are just some of the people that make the ERC so special for. New Health & Safety Protocols; The Excellence Collection. Excellence Riviera Cancun 24,088 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! The real differentiator is the staff. Kind of a let down. There is a golf course located right next to the resort. For more on the Excellence Playa Mujeres, check out our review here. If everybody just left them in the water when not in use, there would be more than enough available. Taxis in hotel zone are safe Modern, luxurious rooms are huge and have big whirlpool tubs; all have balconies and some have ocean views. By 9:00 am almost all them are shoved under somebody's chair who isn't even there. We felt extremely safe in today's COVID climate.Beauty. As a luxurious all-inclusive resort, we take care of every single detail in order to provide an unforgettable guest experience and exceed its expectations, this is why our Chefs and bartenders have created a varied assortment of options to please every type of palate. 24,051 reviews. There are a few drawbacks to this beach. We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. It is not necessary. Everyone is expected to use their phone with a downloaded app to see the menus. There are six spread out in the gardens, including a river-like number and one with a swim-up bar. Staff & Service: This is why Excellence is always worth it over other resorts. Wi-Fi is free throughout. A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. I read hundreds of reviews on Google before selecting this hotel. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. Excellence Riviera was Amazing- especially Javier, Grand Residences Riviera Cancun, a Registry Collection Hotel. What food & drink options are available at Excellence Riviera Cancun? Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . Masks are required on flights and airport. The GoodThe staff at ERC are nothing short of amazing. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food and drinks experiences. The only downsides were those completely out of the Excellences control: seaweed and the commute back to the airport. From the moment we walked in, we were treated like VIPs! When they reached a person they would pass it thru. It has been a pleasure having you with us and we look forward to hosting you back soon. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. Generally speaking, the Cancun Hotel Zone is very safe for families. Most of all, Gonzalo was MUY excelente! A big change, they no longer provide straws. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. I would recommend getting more comfortable/soft sheets. They taught us some Spanish phrases and talked about Bollywood! The french Chez Isabelle is supposed to be their nicest restaurant but. I can't decide on ERC or EPM. So what keeps us coming back? Airport - Arrival was quick and easy. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your honeymoon destination and for taking the time to share this review with the TripAdvisor community. Room rates include meals and beverages at onsite restaurants and bars. The staff knew exactly what we needed and got the job done. Overview. It has TVs all around the bar and has a nice selection of beers and bar food options. Daytime Activities When we stayed we were in Junior with a rooftop plunge pool. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. This island was the first landing spot of Christopher Columbus in 1492. In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. I'm looking for some suggestions of places to play, and the. Please, receive our warmest regards from The Excellence Collection. Would recommend to everyone. We're in Mexico - there's no reason to have bad tequila at the bars. Lastly, bring lots of smaller bills for tips! You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. Can't complain about eating next to the ocean with chips and guac. Excellence Riviera Cancun: Relaxing Get Away - Read 24,088 reviews, view 26,116 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor Our second time staying at an Excellence resort. Wonderful!The focus is on keeping you safe. So, is it safe to take a taxi in Cancun? Other than requiring masks the Cancun airport was operating like it always has. It was hard to stay in vacation mode when my phone was always with me. The service was incredible but I assume you'll get that at any of the excellence collection resorts. We stayed in a junior swim up suite and had plenty of space, including a gorgeous room and deck. Plus, makeup and hairstyling for the bride. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. Please, receive our warmest regards from The Excellence Collection. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. These are the COVID-19 viral tests accepted for reentry, and they will incur an additional fee that can be paid directly at the hotel or resort, according to the following chart: Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. These cookies do not store any personal information. We look forward to welcoming you back in a heartbeat. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. Pools: The pools are gorgeous and relaxing, but get our first complaint. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended. The staff at ERC are nothing short of amazing. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. All of this was done outside what I consider normal business hours. Our room was cleaned in the morning around 10.30 am each day and there was a further turndown service and quick room spruce up in the evenings. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. It would be nice to have some fans to help with sweating, but not that big of a deal. If you want to grab yourself a deal there are daily offers that are available. Six meandering pools wind through their grounds. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. 13K views 6 months ago EXCELLENCE RIVIERA CANCUN This video is for informational purposes based on our recent trip to ERC in July of 2022.