Marcel Clemens on LinkedIn: #servicenow #knowledge2023 #lasvegas # Tel: 01235 980120, Sophie Harrison Director of Agile Product Delivery, University College London, Antony McClaren, Vice Chancellor, St Marys University, Twickenham, Professor Peter John, CBE, Vice-Chancellor and Chief Executive, University West of London, Professor Osama Khan, Pro-Vice-Chancellor, University of Surrey, Sarah Setchell, Chief People Officer, University of Derby, Peter Katis, Head of Professional Services, CourseLoop, Richard Bainbridge, People Technology Lead, McDonald's, Joe Taylor, Delivery Lead & Candidate Experience Programme Manager, Enfuse Group, Brian Henderson, Director of Digital and Information Services, University of Aberdeen, John Butterworth, Director OCIO, King's College London, Fiona Greig, Director of Library & IT Services, University of Winchester, Krish Pilicudale, Director of Digital Information, University of Huddersfield, Simon Corbett, IT Director, Northumbria University. Welcome to Knowledge 2023, happening May 14-18 in Las Vegas. Transform shared services and drive efficiencies with GBS. 16, 2023. View CPE details. Simplify how work gets done, deliver intuitive experiences, and build digital workflow apps with a single cloud platform. He holds a Professor in Practice title at the Surrey Business School. Bringing passionate innovators together in one room allows us to put our collective knowledge into practice to change teams, companies, and the world. Calendar of Events - Oracle Applications & Technology Users Group - OATUG Nick Gilbert is an accomplished Higher Education Digital Leader, and is Chief Bring front, middle, and back offices together to proactively address issues and automate common requests. Set a new standard for manufacturing with truly connected operations. Library. Richard Bainbridges career at McDonalds spans an incredible 25 years, beginning in Operations to holding major roles such as UK&I Franchisee Relationship Manager and UK&I HR Manager. Sessions Learn more about the top ServiceNow competitors & alternatives. Create effortless experiences that bring customers back again and again. He has also worked as an assistant psychologist. Adrian Ellison is Associate Pro Vice-Chancellor and CIO at the University West London, where he is a member of the Vice-Chancellors Executive and responsible for Academic Administration, Academic Registry, Academic Quality and Standards, Library and IT services and the Institute for Policing Studies. Automate service operations to enhance productivity and give employees a superior work experience. Embrace speed and agility through automation. ServiceNow Knowledge Live 2022: New York and The Netherlands Conference We're humbled to be a 100 Best Companies to Work For. Reduce risk and lower costs while accelerating cloud adoption. Now, you can deliver an effortless customer and agent experience, connect teams to fix issues, and proactively prevent calls. Australia with a degree in Psychology and Information Systems. Walk away with new strategies to improve your business. Press J to jump to the feed. Zendesk Events & Meet Ups Here, he advises Executives on Future of Work topics, hybrid work design, culture change, solving talent challenges, advancing leadership effectiveness, how to create of high performing teams, and enhancing diversity, equity, and inclusion within the organization. 22, 2023. Recorded eLearning sessions and virtual conference presentations are available to members in our Knowledge Base. state (resolved): The state (resolved) field in ServiceNow is used to designate how an incident was resolved and is required to close an incident. This year, we're thrilled to be able to convene at one global event May 14-18, 2023, at the Venetian Convention and Expo Center in Las Vegas. You can even schedule meetings with ServiceNow experts ready to help solve your most pressing business challenges. Provide efficient, resilient financial services operations for enhanced customer and employee experiences. Over the past 10 years, I can think of one Knowledge that was held in San Francisco, CA and another one in Orlando, FL. ServiceNow Event Say YES to Knowledge 2023 May 14 - 18, 2023 Live Register Now ServiceNow Event Now Platform Tokyo Release Broadcast Virtual Register Now Watch our on-demand webinars and quickly raise your digital transformation IQ. Take control of your IT assets. ServiceNow Federal Forum Transformation Accelerated March 13, 2023 | Marriott Marquis | Washington, D.C. We're creating great citizen and employee experiences. Make work flow across teams and the value chain. At ServiceNow, we make work, work better for people with modern digital workflows. Join our guest speaker, Ian Jacobs from Forrester Research, for a highly engaging presentation to: Safety first. At ServiceNow, we make a habit of promoting and accelerating equity and gender equality year-round. Data relevant to your 2023 strategy. Gain new ServiceNow skills and fresh insights into the power of digital transformation. At the ServiceNow Federal Forum, explore how Federal innovators are connecting people, processes, and technology to innovate at scale, deliver value faster, and simply work better. Use insights to predict issues, reduce user impact, and streamline resolution. Andy lives in Cambridge with his wife and two daughters. She is leading, developing and managing comprehensive changes to how the university operates its business, including delivery of a critical multi-year transformation journey to align DMUs technology, people and ways of working. CreatorCon offers opportunities for coders and noncoders alike to build custom applications, get inspired, and let loose. Over the past 10 years, I can think of one Knowledge that was held in San Francisco, CA and another one in Orlando, FL. She is leading, developing and managing comprehensive changes to how the university operates its business, including delivery of a critical multi-year transformation journey to align DMUs technology, people and ways of working. Speed ROI with ServiceNow Impact. Unite people, systems, and processes to exceed customer expectations. Coupert automatically finds and applies every available code, all for free. The platform for digital business delivers unmatched opportunity. International Conference on the Integration of Constraint Programming, Artificial Intelligence, and Operations Research, 2018 . on Now, Training Unite your front, middle, and back offices. Optimize all your technology asset investments, Mar Join us at Knowledge to find out how to create endless possibilities that spark transformation. Attendees will get the chance to participate in over educational workshops, network with peers, explore potential business opportunities, take advantage of meaningful manufacturer training sessions, and see the latest products on the trading floor. MARCH 1, 2023 Register now TrailblazerDX SAN FRANCISCO, CA MARCH 7-8, 2023 Register now World Tour Washington, D.C. WASHINGTON, D.C. APRIL 19, 2023 Be the first to know World Tour NYC NEW YORK, NY MAY 4, 2023 Be the first to know Tableau Conference LAS VEGAS, NV MAY 9-11, 2023 REGISTER NOW World Tour Paris PARIS, FRANCE MAY 16, 2023 Sometimes you need to take a break and give your brain a rest. He's helped thousands of organizations implement technologies that create efficiencies, streamline business processes, and reduce costs while creating excellent employee and customer experiences. The ServiceNow Research team does both fundamental and applied research to futureproof AI-powered experiences for all users of the Now Platform. Dan Perry is CIO & University Librarian at Keele University where he is a member of the University Executive leading the digital transformation within Keele. Feb 01, 2023 By default, there is one room group, and more can be added. Streamline procurement for employees, boost productivity, and enable work team efficiencies across the enterprise. Tap into ISV innovation. Guide. When the world changes, as it has in the last few years, you need to be ready to automate, drive productivity, and address today's needs while building a promising future. James is vice chair of UCISA-CISG. Youll have plenty of opportunities to do that as well. I'm very honored and lucky that I was Largely printed at the hall way to MGM conference and Modernize with RPA and integrate modern tools enterprise-wide to increase output and business results. For definitions of each ServiceNow field, see. Automate critical operations to provide highly available, reliable services. Gain visibility, discover vulnerabilities, and protect your assets while reducing downtime. ServiceNow is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Severity is equivalent to the Ring field in the Teams Rooms Pro Management portal. data and digital across the University. Please fill out the following fields before continuing. Short description is equivalent to incident description in the Teams Rooms Pro Management portal. Gartner ReimagineHR Conference 2022 brought together a community of trailblazers, thought leaders and industry experts to push the bounds of human resources. academic, management and administrative information systems. 901 Massachusetts Ave NW Get a personalized value acceleration solution that boosts your expertise and transforms your digital journey. - She is working with universities across the UK to implement the Now platform and streamline business processes, reduce costs and create a connected campus for students, faculty, and staff. Prices are in US dollars. Use insights to predict issues, reduce user impact, and streamline resolution. The ServiceNow Knowledge conference is an annual event hosted by ServiceNow, a leading provider of cloud-based software for IT service management. Here are four additional reasons to attend: Work is underway to produce and polish hundreds of engaging, content-packed sessions, including: Inspirational keynote presentations by ServiceNow leaders, Breakout sessions led by ServiceNow customers, experts, and partners, A robust catalog of Now Learning on-site training courses. Accept. Deliver a personalized experience and resolve issues by connecting customer support and field service teams. What Is The Configuration Management Database (CMDB) In ServiceNow? Get the first look at the evolution of digital workflows. We ask anyone exhibiting signs/symptoms of any virus or illness on March 13 please stay home and forego the event. Increase customer loyalty and improve your bottom line. (One email per month, no fluff - only value). Join World Forums, our series of one-day global events happening in October and November 2022. Reimagine every process as a digital workflow. Create consumer-grade healthcare experiences and stay focused on patients through improvements to operational performance. To customize rings in the Teams Rooms Pro Management portal, go to Updates in the left navigation menu. Once you're ready to enable ServiceNow for your organization, switch the Do you want to enable ServiceNow? Prior to joining DMU Tracey had a twenty plus year career in central Government, most recently as Chief Digital and Information Officer of the UK Parliament. A staffing consulting and technology company. He is a keen sportsman who has recently discovered the game of Real Tennis. It's the fourth item in the second column of your ServiceNow instance. Jun 30, 2023. Automate critical operations to provide highly available, reliable services. Built for a fast-changing world, the Now Platform improves employee experiences and empowers your people to do their best work. Drive customer loyalty with connected digital workflows that automate work across departments. Proactively monitor the health of your networks and services to prevent downtime. Masks will be optional, and we will have ample hand sanitizer available onsite. Improve resilience and uptime with a single system of action. Connect your employees across digital channels. Unite people, systems, and processes to exceed customer expectations. Stellen Sie eine personalisierte Experience bereit, und lsen Sie Probleme, indem Sie Kundensupport und Auendienstteams vernetzen. He is the chair of the university education committee, secretary of the Senate and serves on the board of Farnborough College of Technology, the TEF Advisory Group, Student Minds Advisory Group, Prevent Advisory Group, and the EM3 Skills Advisory Panel. Copy the resolution state from your ServiceNow instance and paste it into the ServiceNow value field in the configuration form. The equivalent of state (resolved) is a custom value in the Teams Rooms Pro Management portal. This demo will be delivered in Norwegian. Everything from building your first application in minutes to simplifying integrations and authentication. ServiceNow Grows Over 27%, Beats Guidance On Q4 Demand 'Surge' ServiceNow family releases. Use insights and automation to predict issues, reduce user impact, and streamline resolutions. At CourseLoop, Peter is responsible for leading successful implementations for our clients. How great careers tech can help boost graduate outcomes and NSS scores, From sustainability to modernisation; UCL and Royal Holloway share their digital transformation top tips, Coventry University: A data-driven approach to navigating current macroeconomic trends, Future of Higher Education Institutions - Security, Sustainable and Seamless Experience, How we harnessed the cloud to enable stronger student experiences, Adam Tweed, Innovation Consultant Workplace & Education, AbilityNet, Amanda Whicher, Director UK&I Public Services Technology, Hays, Tracey Jessup, Chief Transformation Officer, De Montfort University Leicester, Louise Bench, Manager, Solution Consulting, ServiceNow, 18 Years of delivering shared services but what has changed and what needs to change, Rob O'Donohue, Senior Director, Analyst, Gartner, Anthony Phillips, Country Manager, UK, Ready Education, Professor Osama Khan, Pro-Vice-Chancellor, Academic and Nick Gilbert, Chief Information and Digital Officer, University of Surrey, Day 2 plenary abstracts Wednesday 22 March, Day 2 Institutional showcases Wednesday 22 March, Day 3 plenary abstracts Thursday 23 March, 30 St. Giles, Oxford, OX1 3LE Elevate the experience for your XaaS customers with AI-powered self-service and proactive care. Labs Starting on May 11th, we've got the ever-popular hands-on, on-demand, labs to guide you through all of our new and popular features. Our 2023 Summit will allow our members to share collective knowledge and experience. Speed new products to market and quickly turn services into revenue. Deliver great experiences and enhance productivity with powerful digital workflows across all areas of your business. Modernize legal operations to make faster decisions and increase productivity. Reimagine your approach to automation and app dev with ServiceNows Creator Workflows. John Hemingway was appointed as CIO of Durham University in 2019. Deliver extraordinary employee experiences, resiliency and productivity. Durham has an advanced Computing Group, which manage high performance computing). 2023 How Microsoft Digital improves its own Employee Experienceand yoursas Customer Zero Read blog. Australia with a degree in Psychology and Information Systems. Create connected, engaging employee experiences. toggle to On. We believe in the power of technology to reduce the complexity in our jobs. Microsoft's latest Work Trend Index. ServiceNow Knowledge 2022 is designed for customers and partners that run or support the Now platform. Strengthen common services and meet changing expectations for global business services and ESG impact. Keep your hybrid workforce engaged and productive. With more than 20 years of experience in higher education, he's always strived to deliver connected and connecting experiences for students, employees and external parties alike and enable operational efficiencies at scale through digital transformation. 23, 2023. ServiceNow Releases - overview and general facts - Do IT Wise Quickly connect workflows to critical business systems and simplify cross-enterprise automation. Transform manual tasks and mundane work into digital workflows. Upgrading to a new ServiceNow family release provides various new functionalities, features, and fixes and ensures continued platform support. education, and increasingly further education, in the provision and development of Accelerate innovation with low code app dev. . Join us in Las Vegas to expand . The event provides an opportunity for attendees to learn about ServiceNows latest products and features, network with other ServiceNow users, and hear from industry experts on best practices and innovative solutions. The values that designate priority are customizable. Probably Orlando to be honest. Key use cases include IT service management (ITSM), security operations, workflow automation across HR and finance and more.