Sometimes, StubHub has the ability to lower the ticket prices just enough to beat out the competition. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Complete refunds for cancelled events. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Ability to get tickets without visiting box offices in person. The option of reselling tickets for sold-out shows is available. After clicking on every continue option, itll search for the best available tickets according to your criteria. They have a user-friendly website with a good user interface. Overall, the StubHub users who werent shown fees until checkout spent about 21% more on tickets and were 14% more likely to complete a purchase compared with those who saw all-inclusive prices from the start. You can't see the total number of tickets available for any given event, which means that venues might sell out if you wait to make your purchase. If you hit Continue without scrolling to the bottom of that window, you wont see them until the order confirmation page. These are often attempts to steal your personal information or credit card number, Gray said. He noted that some governments have considered regulating this behavior to increase transparencyCanada, for example, has banned the use of drip pricing for ticket sales. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. TicketLiquidator is one of the most often-mentioned outlets for getting cheaper tickets than Ticketmaster. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Save my name, email, and website in this browser for the next time I comment. Full refunds from participating venues within 72 hours of ticket purchase. If youre part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you dont pay it again. Ticketmaster wont let me transfer tickets. "There are almost so many [secondary sellers] that you just can't keep up," Cobb said. Prior to the fall of 2015, when the experiment began, StubHub had displayed all-inclusive prices when a user first arrived on the site looking for tickets. But it becomes a "buyer beware" type market, experts said. In most cases, tickets aren't issued until 24 hours before the event. Ticketmaster seems to be indicating the tickets are non-transferrable. Stubhub's pricing structure has fewer hidden fees, so you're more likely to get an honest view of what you're paying. Not looking for Taylor Swift? Re: Can I sell tickets from Ticketmaster non eligible for resale? Select the tickets you want to transfer. (Meanwhile his employees make an average of around $24,000 a year). 4. Select the seats and have a look at all the other important details. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. Brooks was born in Tulsa, Oklahoma, in 1962. "It's capitalism at its finest, supply and demand. Heres the Latest Data (Updated for 2023), How Much Artists Make Per Stream on Spotify, Apple Music, Amazon, YouTube, Pandora, More (Updated for 2022), Suga Sells Out Entire US-Based Tour During Ticketmasters First ARMY Member Presale, Glastonbury 2023 Lineup Revealed Elton John, Guns N Roses, Arctic Monkeys & Lizzo Headlining, Ticketmaster Touts SmartQueue Tech for Upcoming Eurovision Song Contest Partnership, Evan Rachel Wood Denies Pressuring Other Marilyn Manson Accuser Into Making False Abuse Claims. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Minutes later, he started to read another Please explain how a 15-dollar convenience fee is fair and trailed off. Problem message. 7 best ticket site alternatives to Ticketmaster. Reader support helps us keep our explainers free for all. Running Up That Hill Isnt the Only Track Thats Finding New Fans After Scoring a Major Placement, Unauthorized Music Usage on TikTok Can Cost Brands Big But Theres a Way to Avoid Expensive Licensing Headaches, Sync Licensing Is Evolving Now Theres a Comprehensive Analysis of the Music Industrys Most Exciting Segment, How Sync Licensing Helped Musicians Thrive When Live Music Was Paused, Kate Bush Thanks Stranger Things Fans for Giving Running Up That Hill a New Lease on Life, Bootie Brown: The West Coast Rapper Making It Big in the Music Business, Spotify Is Riddled With Fake Streams Or Is It? Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. Before buying, do one last check of the website's URL domain name to ensure you're buying from "ticketmaster.com" and not "ticketfaster.com," for example, Cobb said. Not looking for Taylor Swift? Press question mark to learn the rest of the keyboard shortcuts. How can I transfer them? Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for the pop star's upcoming "The Eras Tour," her first since 2018. Ticketmaster vs Stubhub: When it comes to online booking of tickets for your favorite band or event, Ticketmaster and StubHub might be two of the leading ticket resellers jumping into your mind. That means that you can buy fifteen tickets at once and pay fifteen convenience fees, but only one total processing fee. The prices are set by the event organizers and original sellers, and the website does not allow negotiations. Thank you! In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. Enter the information for your event - including the date, time and venue - then click "Search." 4. In addition to that, itll also charge an order processing fee. There are options to get Ticket Insurance, which will let you file a claim if you are unable to use your tickets for some reason. The return policy tends to be much more flexible and easy to use. Tickets for concerts and sporting events. "Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been canceled," the site said in a tweet. And in case you have purchased the ticket from the same company, you can directly open it for listing from your account. Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business Once you find a ticket, have a look at the ticket details then go for the well-suited delivery method. To explore this idea, the researchers examined how users clicked around StubHub. Ability to get tickets without visiting box offices in person. But they typically feel reasonable: Movie tickets purchased through Fandango or through individual theater sites typically have an added convenience fee of $1.50 to $2.50, which appear legitimately used for upkeep of the system. You can buy tickets online over the website,. However, you can not neglect how good Ticketmaster is at her work. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Do you ever wish that online ticket booking was less expensive? These two companies often offer tickets for the same events. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Resold tickets are priced by the individual seller. Its a particularly effective strategy for online sales, which in the past two years has overtaken brick-and-mortar shopping. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. With StubHub, "The StubHub Promise" guarantees a refund if you were sold a fraudulent ticket. Ticketmaster should be able to confirm this for you. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Sat Apr 29 2023 6:30 PM Mercedes-Benz Stadium, Atlanta, Georgia. }, + nine = sixteen .hide-if-no-js { Tickets for sporting events, concerts, and theater productions. Ticketmaster's customer service includes: In addition, the FanProtect service ensures that the customer support team will help you get new tickets or explore alternative options if there are problems with your original tickets. Google Pay. Choose from the events list or search for the event through the search bar you wish to attend. 2. It employs mostly professional independent ticket brokers who undergo a strict vetting and ranking process, so it's fairly reliable, too. Even for the buyer, searching and doing other movements on their website comes without any charges. Add-Ons Available See Tickets From New York Knicks Offers Watch in Comfort Enjoy a set up like none other with luxe event suites. The search function is one of the best in the industry, including venue map viewing and advanced filtering. When you get to the checkout, you'll be shown the total cost of your order. The chaos led to calls from U.S. senators and the Tennessee attorney general for probes into the ticket seller's market power and sales practices. However, few studies had examined this question at such a scale.. As this price comparison shows, both services have a wide variety of seats available and are usually . For most participating venues, you can get a full refund on your tickets if you request it within 72 hours. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Ticketmaster intentionally provided codes and verified fans when it knew the available ticket inventory could not satisfy this demand.. Ticketmaster has a website that is easy to use. [2022], Ticketmaster vs Vivid Seats: Which Is Better For You? The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. * Confirm your ticket transfer. Their automated email is useless and they have not got back to me. Privacy Policy. Search by team, venue, artist, or event. The guide from the brand will help you list your ticket on the website. display: none !important; Third-party ticket sites are your best bet if you didn't get in. Garth Brooks Background. Not looking for Taylor Swift? When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront, Tadelis said. . Tickets for A Night of Professional Championship Boxing - Fight Night 17 @ York Hall | Sat, 17 Jun 2023, 17:00 | Browse ticket types & offers | View seating map . Because of Ticketmaster's more flexible returns policy, this is the service you'll want to use if you think you might change your mind about an event later. Id guess brokers who have confidence theyll get tickets. Home; Sport; Boxing; Goodwin Promotions; A Night of Professional Championship Boxing - Fight Night 17. Then, set a suitable price for your tickets. You may also need to pay taxes whether you purchase from the United States or Canada, but that's typical of any online ticketing service. Selling online, especially the ticket you have already bought under your name was never an easy task until Ticketmaster stepped in. Presale tickets became available Nov. 15 but fans had to preregister for a chance at the early access. Close to 7,000 people wrote to the Federal Trade Commission (FTC) during an open-comment period about online ticket sales at the end of last year. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. That lawsuit, originally filed in 2003 by angry Wilco and Bruce Springsteen fans, paid out anybody who had bought tickets on the Ticketmaster website between October 21, 1999 and February 27, 2013. Now its all about Trump. In case you were thinking if the website allows negotiation, they do not. There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). If all tickets are purchased during the ARMY MEMBER Presale, there will not be a General Verified Fan Presale or General Onsale. These are asking prices, not necessarily what fans are paying to score a seat. Members also receive discounts on parking, food and merchandise at both Truist Park and The Battery Atlanta, priority to Postseason seating and much more! The other half of StubHub users continued to see the all-inclusive prices. Ive already tried calling, using their chat and email. However, waiting for the price to go lower can also get you zero tickets, so look out for that. Plain and simple, wrote TJ Platt from Arizona. Different events have different buyer fees. When you sell tickets through the service, there aren't any fees for listing. Not because they were considered predatorily high, or the product of an old-school monopoly getting away with whatever business practices it likes. However, in recent years it has upgraded access to the worlds biggest ticket marketplace. Shortly after the experiment, StubHub changed the price structure across the whole site to use back-end fees, hiding them until the checkout page. Customer service all the way to your seat, 2000-2022 StubHub. Some of the delivery options include: When you pay a UPS delivery fee, it might be higher than the actual cost for UPS to deliver your tickets. The mobile app comes with a Price Alert feature to let you know if there are new ticket deals for events or artists you're interested in. Ticket prices can be cheaper than face value. The delivery fees are determined by the venues. Unable to transfer Tickets Ive sold. Log into your account and select from the list of 'Upcoming Events'. You should be able to transfer them from your Ticketmaster account. Please list the steps on how to do this. The standard ticket fees through Ticketmaster may include: These can quickly drive up the base price of a ticket. In case you do not have a specific event in mind, you can browse by the categories or choose any from the top-selling ones. They are ready to solve your doubts Monday to Sunday between 9 AM to 9 PM eastern time zone. Theres a reason that online ticket sellers hit you with those extra fees after youve picked your seats and are ready to click buy.. Tickets had been scheduled to go on sale to the general public Friday, Nov. 18, at 10:00 a.m. The number of fees applicable in Ticketmaster varies depending on the event, pricing, and where the ticket is being purchased from. Taylor Swift fans are not having a "Love Story" with Ticketmaster and may fall victim to scams if they're not careful when looking for affordable concert tickets. [2022], Ticketmaster vs Live Nation Which One Is Best Option? The charges are typically to help vendors invest in and operate in their venues. After the switch, you will enter the email address you use to access the community in order to reset your password. A-List Members gain access to the best seats and the lowest prices. You are not required to use the same device you used to book the tickets. ViralTalky's team of content writers regularly helps write high quality content. All this makes it easier to search on this website. He encourages fans who buy tickets this way to click on the social-media profile in question and look for potential red flags, such as very few prior posts, which signals the account was likely just created. But its worth nothing that this case was won because the fees werent disclosed. And the events whose tickets can be ordered will be marked on the calendar of the website. The cheapest prices and best locations vary depending on the event, so it always helps to check both. The next question was about unfair fees, and how the food available for purchase near the auditorium was marked up to three times its market value, and Ostheimer did not finish reading it. There tend to be more extra and hidden fees applicable, particularly when it comes to fan-to-fan ticket reselling transactions. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. Help us improve this article with your feedback. Its a party over here. The above set of questions and more will be answered if you have a look at the article below, containing a comparison between Ticketmaster and StubHub. For Ticketmaster, the biggest selling point is a flexible return policy. Secondary sellers often buy up tickets from primary sellers in bulk with the help of "bots," and then resell them at a higher price, a practice known as ticket "touting.". You don't just get someone's old ticket - or even riskier, a photocopy of their ticket - we reissue a brand new one just for you. See Full Review of - Ticketmaster | Stubhub. For fan-to-fan reselling rather than original venue purchasing, there are extra fees applied. The fees are a gouge. That makes it the best option if you want to get tickets before they sell out, but you're not sure you're 100 percent committed to the event yet. Of course, this isn't to say secondary sellers are grifters in all circumstances. There are a lot of differences between StubHub and Ticketmaster. A Division of NBCUniversal. on tickets issued to original buyers. Unlike delivery fees, Ticketmaster doesn't profit from the facility charges; all of these go directly to the vendor. However, on every successful transaction, the buyer will be charged 10% of the face value as fees. Sign up for free newsletters and get more CNBC delivered to your inbox. University of California, Berkeley, Read the latest campus information on coronavirus (COVID-19) here , Berkeley M.E.T. Taylor Swift with beabadoobee and Gracie Abrams. Demand for Taylor Swift concert tickets exceeded every expectation, says Liberty Media CEO. It was moderated by Michael Ostheimer, an attorney for the FTCs advertising practices division. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. Overview of Ticketmaster and Stubhub Shared Features Primary ticket dealers and resellers for events. In these cases, a bot (which may even pose as someone you know) might entice you to click on a fake link for a livestream to a sold-out concert, or tell you they can no longer use event tickets they'd purchased. According to a study published by the Government Accountability Office in April 2018, the average ticket fee is now 27 percent of the tickets face value, with some fees as high as 37 percent. Try pm'ing a mod at stubhub.community to hopefully get a faster response. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. The firm estimates the global secondary market share will rise to $2.2 billion by 2026, representing a growth rate of about 8% a year; 44% of the revenue growth is expected to come from North America. Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than. This is not a heartwarming success story. I have tried to call many times and have sent multiple emails, the event is tomorrow and I am unable to send the buyer their tickets, as well as transfer to my friends. Previously, it was known as the largest secondary ticket marketplace in America. Registering yourself, selling on the website, buying process, and surfing on their website, nothing is complicated and every action can be carried out with ease. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? [2022], Gametime vs Ticketmaster: Which Is Better For You? Theres not much cause to celebrate a row of executives saying no, you go first to each other because nobody wants to be the first to risk some profit in exchange for better business practices. Does anyone know of another way to get ahold of their support? Stocksy. The website allows you to ask questions from other users in their community and get easier solutions. Having an extremely large volume allows them to lower their margins. The New York Yankees are dumping Ticketmaster for StubHub as its ticket resale partner, in a six-and-a-half-year, $100 million deal that begins on July 15. Robyn Cage Discusses Sync Licensing Tips for Beginners on Songtradr, Tunefinds 2022 Top TV Placements Show Sync Opportunities for Catalog Tracks Are Stronger Than Ever, Is Sync the New Radio? Ticketmaster vs Stubhub. Sign into your StubHub account and click the "Sell" button in the top toolbar. I think weve already covered that.. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This does not cost you any more money. Refunds can also be requested within 72 hours of purchasing your tickets. Save my name, email, and website in this browser for the next time I comment. Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Or maybe at least know why all of a sudden I cant transfer tickets. Social media is another potential landmine for fans, Gray said. The Live Nation and Ticketmaster monopoly. By submitting your email, you agree to our, How ticket fees got so bad, and why they wont get better, This story is part of a group of stories called, Hailey Bieber, Selena Gomez, and the Easter egg-ification of the Hollywood feud, The Supreme Court signals that a terrifying attack on voting rights will vanish for now, Take a mental break with the newest Vox crossword. Create an account to follow your favorite communities and start taking part in conversations. Elon Musk thinks were close to solving AI. TM previously allowed transfer (which is why I posted) and now transfer is not available. Select "Tickets" from the drop-down menu. All Rights Reserved. Click the Sell Tickets button or the Sell button on the app. StubHub is a ticket exchange and resale company in the United States that offers services for both buyers and sellers under a good list of categories including consoles, theatre, sports, and other live events. presale offer for Capital One cardholders, Why egg prices are surging but chicken prices are falling, U.S. senators and the Tennessee attorney general, often buy up tickets from primary sellers in bulk, Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for Taylor Swift's upcoming "The Eras Tour.". There is no way to get in touch with Ticketmaster directly. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Unique Ticketnetwork Features 200 percent ticket refund for accepted but undelivered tickets, as well as invalid tickets. "A lot of these companies that live month to month or on three-month. Let them know how you would like to get paid. On the landing page, you will witness a big white box through which you can start searching for events directly. discussing Ticketmasters Verified Fan program. Essentially every person on the panel agreed, appearing to politely beg the FTC to regulate them so that people would like them again. StubHub is an eBay company that began selling and reselling event tickets in 2000. For the August 2016 issue of Consumer Reports, the magazines staff drew attention to what they called the ticket fee frenzy by dissecting the price of a floor-level seat at a Guns N Roses concert taking place that summer in Kansas City, Missouri. This is a textbook place where a regulator could make a big difference, MITs Sara Fisher Ellison chimed in, suggesting the FTC just mandate that all ticket sellers use the same up-front all-in pricing so that no one company would be taking the risk of seeming more expensive than the others in Google search results. After an FTC workshop about the astronomical fees added on to most concert tickets, it is fairly clear that nothing is being done.