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Learn more in our Cookie Policy. } Be safe from hackers and unwanted bills. Never worry about a negative balance, violations, fines, or fees. Login to your EZ TAG account. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Please put the word VIOLATION on the subject line. Please include the detailed page showing the license plate, time/location and toll amount. var __noconflict = true; To sign in, you'll first need to update your log-in credentials. Meeting daily, weekly, and monthly production objectives. } Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. CSC has an average consumer rating of 3 stars from 24 reviews. Simply call the customer service department at 866-978-5061. Find information on toll roads, closures, and rates. to start. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Password reset instructions will be sent to your email address if it has an associated account. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. How do I change the phone number on my account? .hmg-jb a:hover, .hmg-jb a:focus { .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, The amount of a reload includes a $2 fee. I can't find my paper bill. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Customer Service. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Please read this page for more information on HCTRA.org's language translation. They work really hard to support us and it shows. And Use The Features That www hctra org login Offers On Their Portal. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. Listed below are our top recommendations on how to get in contact with EZ TAG. Research owner contact information as needed. In addition to this page, follow us on Twitter to get the latest news and updates! Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. color: #376d7d; .hmg-jb .apply-progress-bar li.active > a, As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. place i need to cancell all the service thank you. You choose when and how much to replenish! Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? They are always available to assist and have a conversation. If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. Please contact customer support if you require additional assistance. BancPass service fees may also apply. If you continue, you agree with our policy statement. 281-875-EASY (3279) Roadside Assistance. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. Order your EZ TAG. BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. window.location = location.href.replace(/^http:/, 'https:'); Please check with other tolling agencies directly for questions about their policies and programs. Get a free Virtual Credit Card to signup for Subscriptions. Get email updates for new Customer Service Representative jobs in Houston, TX. Prefer an automatic monthly subscription? For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. color: #376d7d; It is now July 21, and still no transponders. 3,107,130 Active TxTags as of March 1, 2023. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. Mar 01 2023. You may also call 866-978-5061 during normal business hours. College Recruiter believes every student and recent grad deserves a great career. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . It is up to the User to contact the Toll Operator to handle these types of infractions or notices. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). 9 followers 9 connections. For roadside . Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. doxo is not an affiliate of Harris County Toll Road Authority. Accountable for call quality, attendance, and adherence to work schedule results. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. Ability to comply with office training requirements. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. } All Rights Reserved. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. For example, if a User wants to reload $20, the User will be charged $22. + EZ TAG phone number . HCTRA Customer Service Closed Published on: February 15, 2021. Chicago, Illinois. . How can I contact Harris County Toll Road Authority about my bill? You will be responsible for charges incurred up to the time that BancPass is notified. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. BancPass posts tolls as they are charged to the account. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. established on your HCTRA.org log in. Your real card info stays hidden. You can update your choices at any time in your settings. You can unsubscribe from these emails at any time. 2277 Plaza Drive, Suite 600 Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. What If I have a violation or pay-by-mail notice in the mail? The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . https://www.doxo.com/info/harris-county-toll-road-authority. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. You may visit their website or send an email request by clicking HCTRA Email Support. Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. Visit Harris County Toll Road Authority Website. Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. .script("/js/multiple-select.js").wait() Harris County Toll Road Authority United States employs 171 employees. Open an EZ Tagaccountonline today. } Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. | Wilshire North Houston Hours/. 1st. Mon Friday 7:30 AM 5:30 PM. Out-of-state license plate transactions may take up to 30 days to post online. Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Ability to speak effectively on the telephone. Users can even use credit cards to replenish their account. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. Hours may vary based on the business needs of the HCAO. How do I contact METRO about their HOT lanes? Last Modified May 6, 2020. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. W. Developer: Harris County Toll Road Authority . This position primarily operates in a professional office environment. Funds are available immediately and you may drive the road after reloading. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. Replenish your account using cash or debit at a participating retailer. First, please verify that your account was in good-standing at the time of the invoice of violation. (Enter less keywords for more results. Were proud to be a part of the following organizations: There are currently no related jobs. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Purchase your BancPass Toll Sticker online or at participating retailers. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). Login. if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { I try to cancel by Phone but i cant make it $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . I have been with RS for years & have great clients. HCTRA - Violation Collections Department/Collections. 281-875-EASY (3279) You may visit their website or send an . Please click on the link to begin. color: #376d7d; HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. } Voice messages left after hours will be returned the following day. Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. 6538 South Frwy. Voice messages left after hours will be returned the following day. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. If You Have Issues With Login And Other Do Let Us Know In The Comment Section. DONATE NOW! What a useless bureaucracy. What If deactivate my BancPass Toll Sticker? Are you logging into your TxTag account for the first time on our new website? - Leading role in building up and improving . What happens if I fail to register my License Plate as required? Prior experience in a customer service-related role. Get started today. Login to save this search and get notified of similar positions. Also Known as: HCTRA. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. background-color: #376d7d; Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. . Job Description & How to Apply Below. View News Archive. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG.